It’s why we recognise the individual needs of our clients. We’ve brought a human touch to our unique approach and can tailor our landlord services to what you need.
Choose from a range of service options
Landlords can choose from a variety of options from ‘Let Only’ to our premier Platinum Total Care service. For example, our Platinum Total Care service caters for landlords who are most concerned about collecting rent punctually.
Our Platinum Total Care service is a specific scheme which leaves landlords worry-free about whether or not the rent will be paid on time. Under this scheme, Redstones agency will make sure you receive the rental income regardless of whether or not the tenant themselves has yet paid. We recognise this is important because landlords often rely on the rent to meet their own mortgage payments.
Landlords are therefore guaranteed to receive the due rent on time and can safely count on meeting their own financial commitments.
Clients have found the Platinum Total Care service to be invaluable and gives the necessary peace of mind to make the tricky job of being a landlord a bit easier.
Want a better service? It’s easy to Switch Agents
If you want a better service as landlord, let us help. There’s no need to tolerate bad service and damaging financial losses.
It’s easy to transfer your property portfolio to a better estate agency with our ‘Switch Agent’ programme.
• Simply call us to authorise us to change your agents.
• We will arrange for an appraisal and then send you the market evaluation. If you’re happy to go ahead we will guide you through the documents you need to sign.
• Once that’s done – congratulations! – you’re on your way to getting a better service.
So make the switch to Redstones today – for excellent customer service, smooth home sales or lettings, and peace of mind.
Our branch serve customers in Aldridge, Ashmore Lake,
Barr Common, Bentley, Bentley West, Bescot, Birchills, Blakenall Heath, Bloxwich, Brownhills, Brownhills Common, Brownhills West, Butcroft, Caldmore, Catshill, Chuckery, Clayhanger, Coal Pool, County Bridge, Daisy Bank, Darlaston, Darlaston Green, Daw End, The Delves, Druid’s Heath, Dudley’s Fields, Fallings Heath, Fishley, Fullbrook, Gillity Village, Goscote, Harden, Hardwick, Heath End, Highbridge, High Heath, Holly Bank, Keyway, King’s Hill, Lane Head, Leamore, Leighswood, Little Bloxwich, Little London, Moxley, New Invention, New Town, Old Moxley, Paddock, Palfrey, Park Hall, Pelsall, Pelsall Wood, Pheasey, Pleck, Pool Green, Pool Hayes,
Reedswood, Rough Hay, Rushall, Ryecroft, Shelfield, Shepwell Green, Shire Oak, Short Heath, Spring Bank, Streetly, Stubbers Green, Tamebridge, Vigo, Wallington Heath, Walsall Town Centre, Walsall Wood, Woods Bank
For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant’s behalf) the following permitted payments:
Holding deposits (a maximum of 1 week’s rent);
Deposits (a maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for annual rental of £50,000 and above);
Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs);
Payments associated with early termination of a tenancy (capped at the landlord’s loss or the agent’s reasonably incurred costs);
Utilities, communication services (eg. telephone, broadband), TV licence and council tax;
Interest payments for the late payment of rent (up to 3% above Bank of England’s annual percentage rate);
Reasonable costs for replacement of lost keys or other security devices;
Contractual damages in the event of the tenant’s default of a tenancy agreement; and
Any other permitted payments under the Tenant Fees Act 2019.
The holding deposit of one weeks rent is taken to reserve the property subject to satisfactory reference checks and is:
Deducted against the whole security deposit required on commencement of the tenancy.
Non-refundable if you provide false or misleading information which the landlord or agent can reasonably take into account when deciding to let a property. If you fail a Right to Rent Check. If you decide not to proceed with a tenancy (i.e. you ‘withdraw’ from a property). If you fail to take all reasonable steps to enter into a tenancy agreement (and the landlord or agent takes all reasonable steps to do so, for example, clearly requesting information required to progress the tenancy)
We are members of the The Property Ombudsmen (TPO). Our membership number is N02980
Client Money Protection
We are members of Client Money Protect. Our membership number is CMP005187