Property Management Services
Landlords, let Redstones take care of the hassle of Property Management

Complete peace of mind for Landlords

All year, around the clock

More and more private and corporate tenants are expecting an around the clock service when they rent a property. As a Landlord, it can often be difficult to find the time and be available to fix the problems that may, and usually do occur. To ensure that your property and tenants receive the utmost professional care and attention, Redstones Lettings and Property Management should be appointed to manage your property and look after your interests.

Providing a digital inventory

We will take a number of internal and external photographs of the property to be used as part of the check-in and check-out process, which will help protect your property if any disputes arise.

This goes alongside the usual Schedule of Condition/Inventory of your property’s fixtures, fittings and contents plus a check-in report at the start of each tenancy and a check-out report at the termination of the tenancy. You will receive a written report plus a CD with photos of your property.

Annual gas safety certificate

Each year we will appoint a Gas Safe registered engineer to inspect all gas appliances and installations and carry out any remedial works where necessary.

DPS (The Deposit Protection Service)

As part of our managed services, we will register the deposit under the terms of The DPS (The Deposit Protection Service).

Renewals and extensions to the tenancy

We will contact both you as Landlord and your tenant(s) before the end of the tenancy and should you both wish to extend the tenancy, we will negotiate and draw up the new agreement on your behalf.

Get your money faster!

Redstones processes rent daily, therefore as a Landlord, you will receive your rent within 24 hours of us receiving it.

Annual self-assessment property tax report

In order to assist you with the preparation of your annual self-assessment tax return, a report will be emailed to you, showing a summary of your income and expenses for the relevant tax year.

Management inspections

Redstones Newcastle will undertake thorough inspections of your property at intervals throughout the year, with recommendations of any improvements should they be required. We will also investigate any defects that come to our attention.

In order to minimise the cost of repairs, issues will be dealt with quickly and effectively on your behalf, ensuring your property stays in good condition for future rentals.

Rent arrears chasing and credit control

Redstones Accounting team are highly experienced in credit control and the prompt collection of rent whilst maintaining proactive relationships with tenants.

If necessary, Redstones Property Management team are trained to deal with serving notices and to deal with legal representatives' in order to regain possession of your property.

Dealing with repairs and maintenance issues

We will attend to the day to day repairs and maintenance of the property and its contents and will only use companies that provide the very best quality of workmanship at a competitive price. We continually vet our contractors to ensure high standards are met.

Monthly electronic management reports

As a Redstones landlord, we will keep you informed of the activities we carry out on your behalf by submitting to you a monthly report and account statement which will clearly show monies in and out along with any maintenance work scheduled or already carried out.


This includes reading all meters and notifying all utility companies, to either request the transfer of services back to you or the transfer of services to a new tenant.

Switch Agents Programme

It has never been easier to switch your property management agent with the Redstones Switch Agents programme.  

Contact Us

If you looking for a professionally qualified letting Agent/property management expert to rent and manage your property in Newcastle upon Tyne and surrounding areas please call 0191 2336342 for more information.

We will be happy to provide you with a free rental valuation.

Areas Served
Gosforth, Jesmond, Kingston Park, Heaton, Longbenton, Wideopen, Hazelrigg, Newcastle City Centre, Quayside, Great Park, Brunton Park, Melton Park, Chapel House, Tynemouth, Cullercoats.
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