Property Management

Designed to give you peace of mind and remove the hassle

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All year, around the clock.

More and more private and corporate tenants are expecting an around the clock service when they rent a property. As a landlord it can often be difficult to find the time and be available to fix the problems that may and usually do occur. To ensure that your property and tenants receive the utmost professional care and attention, Redstones should be appointed to manage your property and look after your interests.

Peace of mind for landlords
Our property management team are there to give you complete peace of mind and alleviate the stresses and strains that come with being a full-time landlord. We will work with you to establish how much control you wish to retain and delegate so that the service suits your needs.  In addition to this the government is continually increasing the rules and regulations for landlords, with penalties for falling foul of the law becoming ever more serious.  A qualified and reputable agent can assist in this area.  This is why we are being asked to look after more and more of our clients’ properties.

Prepare Digital Inventory
We will take a number of internal and external photographs of the property to be used as part of the check-in and check-out process, which will help protect your property if any disputes arise.

Prepare written inventory
As part of our managed services, we will draw up a Schedule of Condition/Inventory of your property’s fixtures, fittings and contents (available by request) and compile a check-in report at the start of each tenancy and a check-out report at the termination of the tenancy. You will receive a written report plus a CD with photos of your property. 

Arrange annual gas safety certificate
Each year we will appoint a Gas Safe registered engineer to inspect all gas appliances and installations and carry out any remedial works where necessary. 

Register deposit with The DPS (The Deposit Protection Service)
As part of our managed services, we will register the deposit under the terms of The DPS (The Deposit Protection Service).

Renewals and extensions to the tenancy
We will contact both you as Landlord and your tenant(s) before the end of the tenancy and should you both wish to extend the tenancy we will negotiate and draw up the new agreement on your behalf.

Monthly electronic invoices
Once the rent has been received into our account and processed, a statement/invoice will then be emailed to you highlighting all monies in and out of your account.

Annual self-assessment property tax report
In order to assist you with the preparation of your annual self-assessment tax return, a report will be emailed to you, showing a summary of your income and expenses for the relevant tax year.

Management inspections
We will undertake thorough inspections of your property at intervals throughout the year with recommendations of any improvements should they be required, we will also investigate any defects that come to our attention. In order to minimise the cost of repairs, issues will be dealt with quickly and effectively on your behalf, ensuring your property stays in good condition for future rentals.

Rent arrears chasing and credit control
Redstones property management team are highly experienced in credit control and the prompt collection of rent whilst maintaining proactive relationships with tenants.

Dealing with repairs and maintenance issues
We will attend to the day to day repairs and maintenance of the property and its contents and will only use companies that provide the very best quality of workmanship at a competitive price. We continually vet our contractors to ensure high standards are met. 

Monthly electronic management reports
As a Redstones landlord we will keep you informed of the activities we carry out on your behalf by submitting to you a monthly report and account statement which will clearly show monies in and out along with any maintenance work scheduled or already carried out.  

Check-out on expiry of the tenancy
We will undertake a comprehensive closing inspection of your property comparing its final condition against any check-in photographs, inventory and schedule of condition and we will immediately raise any issues with the tenant. We will send you a closing inspection report to highlight any issues or concerns raised.

Deal with deposit release and disputes
In accordance with the closing inspection report and with your authorisation, we will deduct the cost of any necessary works from the tenant’s deposit. We will also deal with any disputes the tenant may raise under the terms of The Deposit Protection Service.

Read all meters and notify all utilities companies at check-out
At the end of the tenancy we will contact the service providers and either request the transfer of services back to you or the transfer of services to a new tenant.

Rent arrears and legals
Tenants do occasionally fall into arrears as their circumstances may change. Redstones property management team are trained to deal with serving notices and to deal with legal representatives’ in order to regain possession of your property. 

Sounds great, however I'm already using a Letting Agency... 
Naturally, if you’ve been in the property market for some time it is likely that you already have an agent looking after your affairs. However, it can sometimes be the case that things don’t work out quite the way you feel they should and you may be keen to make a change but you don’t want the aggravation of swapping everything over.

This can be hugely frustrating and it’s exactly for this reason that we have developed and introduced our Switch Agents programme. Simply pick up the phone and speak to us, we’ll do all the hard work for you – it’s as easy as that.

To arrange a free valuation of your property please click here or call 0161 883 1778 for more information.
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